LEONG MEI KEI; OSMAN, Syuhaily. CONSUMER ONLINE ENGAGEMENT IN AIRLINE AND HOSPITALITY SERVICES. Jurnal Pengguna Malaysia, [S. l.], v. 28, p. 106–116, 2024. Disponível em: https://jpmjurnal.com/jpm/article/view/150. Acesso em: 28 aug. 2026.